Frequently Asked Questions
Everything you need to know about achieving your hair goals with Hair Syrup.
How do I apply Hair Syrup for the best results?
Apply your chosen syrup to dry hair, massaging it into the scalp and through the lengths. Leave it on for at least 30 to 60 minutes before washing as usual with a double cleanse.
How often should I use the pre-wash treatments?
For optimal results, we recommend using our syrups 1-2 times per week. Consistency is key to seeing a visible difference in hair health and shine.
Are your products safe for color-treated hair?
Yes, all Hair Syrup products are formulated to be gentle and are safe for use on colored, bleached, and chemically-treated hair.
What is your shipping policy?
We ship worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I return a product if it doesn't suit me?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of delivery.
Are Hair Syrup products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty; all our formulas are 100% vegan and we never test on animals.