Returns & Exchanges

We want you to love your Hair Syrup experience, but if you change your mind, we accept returns on unopened and unused products within 14 days of delivery. Due to hygiene standards, we cannot accept returns for syrups that have been opened or had their safety seals compromised.

Return Process

• 1.
  Check Eligibility

  Ensure your Hair Syrup bottle remains unopened, unused, and in its original packaging with all security seals intact.

• 2.
  Contact Support

  Email our customer care team with your order number and reason for return to receive a unique Return Authorization code.

• 3.
  Package Your Items

  Securely pack the products to prevent damage during transit and include a note containing your name and order number inside the box.

• 4.
  Ship and Refund

  Send your parcel back via a tracked service; once inspected by our warehouse, we will issue a refund to your original payment method within 5-7 business days.